Question 1

How fast will you respond?

Accepted Answer

Email hello@siteway.ai and you will usually hear back within one business day from a real person, not an autoresponder. The inbox is open 24/7, so send your note whenever it suits you. When you want the full diagnosis in writing, the complimentary audit is the way to start.

Question 2

Who will I actually be talking to?

Accepted Answer

A senior strategist, not a sales rep or a junior account manager. We run a deliberately small client list, so the people you talk to are the same people who would do the work. That is also why responses stay quick and the advice stays specific to your business.

Question 3

What is the difference between Assist, Accelerate, and Ascend?

Accepted Answer

Assist ($3,500/mo) runs one funnel stage of your choice end to end (Google, AI search, conversion, or lead capture). Accelerate ($6,500/mo) runs the full funnel for you, from conversion build and copy through Google, AI search, lead capture, and monthly pipeline reporting, with 4 engines, 75 prompts, and 60 keywords tracked, and it is the most popular tier. Ascend ($11,500/mo) runs it at higher tempo with 5 engines, 150 prompts, 150 keywords, six experiments a month, a lead-magnet program, and a dedicated growth strategist. Enterprise is custom for multi-brand or multi-location teams. Every plan includes the Siteway dashboard.

Talk to a strategist, not a sales rep.

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